Information about how we use and protect your personal information.
Information You Provide. We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, company, or phone number. We also collect and attach to your account any information you provide necessary for licensing a font, such as your client’s information.
Our Correspondence. If you contact us, or we provide you support in any way via email or mail, we will keep a record of that correspondence.
Information About How You Shop On Our Site. If you purchase a product while logged in, we will keep a record of the steps you went through on our site to arrive at that purchase.
Survey Information. We may ask you to complete surveys that we use for research purposes, or to evaluate our marketing or support efforts, and in those cases we store the answers given.
Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
Information from Other Sources. We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
Customized Shopping. We use your information to better serve you by providing a customized shopping experience. As noted above, you may “opt-out” of this customization, or even visit and shop anonymously.
Partners. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Below is a list of the partners we work with, what services they provide, and what information we provide to them.
|Mailchimp||Email Newsletter||Email Address, Name|
|Mandrill||Transactional Email||Email address, Name, Purchases|
|ShipStation||Physical Mail||Name, Address|
|Braintree||Payment Processing||Name, Address, Email Address, Credit Card Number, Credit Card Code, Credit Card Expiration|
|PayPal||Royalty Payment Processing||Name, Email Address|
|PNC Bank||Royalty Payment Processing||Name, Address, Banking Details|
|Google Analytics||Website Analytics||IP Address, Device Data, Site Usage Data||Opt‑out|
|Google Ads||Paid Search Advertising Analytics||IP Address, Site Usage Data|
|Hotjar||Website Analytics||IP Address, Site Usage Data||Opt‑out|
|VWO||A/B Testing, Website Analytics||IP Address, Device Data, Site Usage Data||Opt‑out|
|Help Scout||Email Help Desk||Name, Email Address|
Licensing Enforcement. Our Foundries are able to see limited personal data such as email address, company name, licensed fonts, and the full EULA text for your order. This is for future proof of purchase and license enforcement.
Special Offers. We may send you special offers from time to time, unless you choose to “opt-out” of receiving such offers.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We use encryption to protect your information contained in our customer list.
We limit access to your information on a “need to know” basis.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.
We do not knowingly sell products or services to children. If you are under 13, you may use this site only with involvement of a parent or guardian.
If you’re not completely satisfied with the licensing experience or the fonts themselves, we’re here to help.
Please contact us within 30 days of purchase to let us know there’s an issue with your purchase.
We will work with you to diagnose the problems you have, and if we’re unable to offer a solution, we will offer a refund on the purchase.
Last Updated: 12/06/2019